Company Quality Policy
The Quality policy of Hawker Electronics Limited is to provide products and service which give total customer satisfaction.
The Quality Assurance Manager, with the authority of the Managing Director is responsible for the implementation of quality policy and procedure in the company. We recognise that the continued future success of the company depends on the price, delivery, and quality of our products. The quality of our products must be of the highest possible standard if we are to meet the ever increasing levels set by our competitors and demanded by our customers.
We intend to provide goods, which are fit for purpose and completely meet our customer requirements and continue to do so.
Our quality objectives are to maintain the requirements of BS EN ISO 9001: 2015, EN ISO/IEC 80079-34, ATEX Directive 2014/34/EU, UKSI 2016:1107 (as amended) and IECEx certification scheme, so that we are a registered firm of assessed capability. Conformance to the procedures and systems recorded in our documented quality procedures are mandatory and will enable us to continually meet that objective. In addition to strict adherence to procedures, we need to continually develop and maintain a positive attitude towards high quality achievement throughout the company. Only in this way, we will reach our Company Quality Policy of complete customer satisfaction.
John Slevin
Managing Director
September 2024